All posts by elaine

Leader Feature: Howard Nestell, Elaine’s Pet Resort

You are going to love this interview with Howard from Elaine’s Pet Resort.

He’s not only humble and handsome, he will redefine the idea of what retirement is for you! Plus, the business is family run including his mom (85-years-young), and was built out of necessity.

Enjoy and let me know you did!

Be seen, secure your spot in the 2020 Summer issue of Top Women in the Pet Industry Magazine.

>> Current members click here to secure your spot.<<

Not yet a member?  >> Click here.<<

Not yet a member? Join today and connect with successful women like Lynette. Become a member today.

Let’s unite women leaders in the pet industry together!

If you dig my writing/thoughts, forward this to a friend. New to it. Sign up here.
Feel like you may be missing something? Schedule a FREE exploratory session with me. It’s easy. Click here

Blessings,
Shawna Schuh, CSP
Helping leaders evolve.  

Executive Coach, Speaker, Columnist & Author
President, Women in the Pet Industry Network
503-970-5774  

How to delight a customer

Doing something nice for a small business in this time of bewilderment is a sweet idea.

So many people are doing so many great things, and it’s inspiring to read or view the wonderful ways people are helping each other.

The other night I decided to do a little something to help out. I ordered food from one of the restaurants in Gaston, the town closest to where I live.

Now Gaston has a population of 708. There are three restaurants/bars and one pretty good grocery (that ‘s the name by the way “Ralph’s Pretty Good Grocery.”) The bars are named the “Ace Tavern,” the “One Horse Tavern,” and the restaurant the “Screamin Chicken Diner.” This is small town America for sure.

The Ace Tavern was offering delivery so I called in and ordered two steak dinners which came with salads and all the fixins.

When we pulled up in the truck I ducked inside to use the restroom which apparently is against the rules however I was the only person in the place. The woman who took the order was outside delivering someone else’s order, and the only other person was the cook.

I washed my hands thoroughly and headed outside where the woman was now holding our order in two brown paper bags. I didn’t check them or look in them as I signed my name to the receipt, and hopped back in the truck.

The food was in cardboard boxes, the condiments in a white paper sack and nestled in between those things was a nicely wrapped roll of toilet paper!

I laughed out loud.

I was surprised and delighted, and couldn’t believe this surprise was included with our meal.

It’s still sitting on the kitchen counter. I’ve told everyone I know about it, and now I’m writing about it to you. This is good business, this is good marketing, and this is memorable.

Right here in little Gaston, Oregon population 708 is a smart business who will not only have loyal customers coming back now for take out, but back again when they reopen.

What can you do to add a little something special to what you do?

This was simple, timely and a spoof on what is happening in the world right now. There are many things we can do like this so let me know what you do, or how this sparked an idea for you.

Email me – I’m home!

If you dig my writing/thoughts, forward this to a friend. New to it. Sign up here.

Feel like you may be missing something? Schedule a FREE exploratory session with me. It’s easy. Click here.

Blessings,
Shawna Schuh, CSP
Helping leaders evolve.  
Executive Coach, Speaker, Columnist & Author
President, Women in the Pet Industry Network
503-970-5774
www.WomenInThePetIndustry.com
www.ShawnaSchuh.com

Follow us on: Facebook  |  Twitter  |  Instagram  |  Pinterest  | LinkedIn

Copyright © 2020  www.ShawnaSchuh.com  |  www.WomenInThePetIndustry.com | All rights reserved.

Are you taking fresh steps?

Are you taking fresh steps?

Set your intention.

Ask yourself:

What can I learn today that will help me think better no matter what else is happening around me?

 

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A Favorite Mind-Setting Quote:

“Fresh activity is the only means of overcoming adversity..”

~Johann Wolfgang von Goethe

 

If you dig my writing/thoughts, forward this to a friend. New to it. Sign up here.

Feel like you may be missing something? Schedule a FREE exploratory session with me. It’s easy. Click here

Blessings,

Shawna

Shawna Schuh, CSP
Helping leaders evolve.  
Executive Coach, Speaker, Columnist & Author
President, Women in the Pet Industry Network
503-970-5774
www.WomenInThePetIndustry.com
www.ShawnaSchuh.com

Follow us on: Facebook  |  Twitter  |  Instagram  |  Pinterest  | LinkedIn

Copyright © 2020  www.ShawnaSchuh.com  |  www.WomenInThePetIndustry.com | All rights reserved.

Leader Feature: Lisa Blaurock, Affordable Allergy Test

If you have ever wondered, “Why do I feel this way physically?” you will love reading Lisa Blaurock’s story about how she learned about allergy testing, and how to make it affordable.

These tests helped her, her daughter and her pets!

This story will inspire you to do the testing that will help you, your human family and your four-legged family too.

We are a better industry because of people like Lisa.  Enjoy her story.

Be seen, secure your spot in the 2020 Summer issue of Top Women in the Pet Industry Magazine.

>> Current members click here to secure your spot.<<

Not yet a member?  >> Click here.<<

Not yet a member? Join today and connect with successful women like Lynette. Become a member today.

Let’s unite women leaders in the pet industry together!

If you dig my writing/thoughts, forward this to a friend. New to it. Sign up here.
Feel like you may be missing something? Schedule a FREE exploratory session with me. It’s easy. Click here

Blessings,
Shawna Schuh, CSP
Helping leaders evolve.  

Executive Coach, Speaker, Columnist & Author
503-970-5774

Because a question can change everything.

As we evolve and get closer to what you want most, we are redefining our value to you.

Your support and encouragement has been outstanding. When you take the time to respond to a question I’ve asked or a challenge I’ve posed, you allow me to fine tune what I write, how I write it, and how it impacts you and the world.

So, going forward, I am officially changing the name of my blog to dadadada …

“Tuesday is “Q” Day.” 

Why?

Because “Q” stands for “question.”

Because a question can spur your creativity.

Because questions are vital for your growth.

Because a question can change everything.

Because a question can help you do better in your business.

Questions get you closer to your desires.

So here is your first “Q.”

What do you want most for your business?

This is often not as easy to answer as we think it should be. Mostly because we know what we need to improve, fix, change etc.

We spend considerable time on thinking about what we don’t want, don’t like, and need to improve.

We can address those things too if we filter it through how it gets us closer to what we want.

So let me ask you again, and will you please email me with your answers?

What do you want most for your business?

A couple of secondary questions to spur your thinking?

Is it more sales?  If so, how many?

Is it additional team members? If so, how many and in what roles?

Is it less hours working? If so, what is your ideal?

Do you see how these questions can help you clarify goals and actually develop a plan of action?

Okay, your turn.

Please email with your answers. I care about you, and want to make certain I’m addressing what you need.

And please help spread the word about this blog so more people can spur their thinking, become kinder to each other, and do business better.

It’s an honor to serve you.

If you dig my writing/thoughts, forward this to a friend. New to it. Sign up here.

Feel like you may be missing something? Schedule a FREE exploratory session with me. It’s easy. Click here.

Blessings,

Shawna

Shawna Schuh, CSP
Helping leaders evolve.  
Executive Coach, Speaker, Columnist & Author
President, Women in the Pet Industry Network
503-970-5774
www.WomenInThePetIndustry.com
www.ShawnaSchuh.com

Follow us on: Facebook  |  Twitter  |  Instagram  |  Pinterest  | LinkedIn

Copyright © 2020  www.ShawnaSchuh.com  |  www.WomenInThePetIndustry.com | All rights reserved.